Frequently Asked Questions (FAQs)

Once you visit the official webpage of the Burger King Survey at, you will find that the portal is very user friendly and easy to understand. Going through the process of the MyBKExperience survey is effortless. It is not usual for a user to face any difficulty in completing the survey through this portal. That said, it is understandable that a few users may encounter issues getting through the survey and have questions regarding the same. In addition to this, some customers may also have some complaints that they want to convey to the company. Therefore, to help them clear all their doubts and answer all their questions, Burger King has designed these Frequently Asked Questions (FAQs) so that a customer could resolve their minute issues on their own. Further, if a user continues to face any problem, they can always contact the MyBKExperience customer support. Without any further ado, here are some Frequently Asked Questions by BK customers:

  • Is the customer service of Burger King reliable?

Yes, it is reliable. If you have any issues regarding the services you faced at the Burger King outlet, you can contact the company’s customer support team for help. MyBKExperience’s customer support will leave no stone unturned to resolve your issues. To contact the team, you can call on BK’s toll-free number 1866-394-2493. One can also contact them by putting in a mail on their postal address, Burger King, 1737 McGee Street, Kansas City, MO 64108, USA.

  • Is it necessary to visit the Burger King outlet to avail of the benefits of the voucher received at the end of the survey?

No, it is not necessary to visit the store. The code prize code received could also be used while making an online purchase. Therefore, it could be used to purchase both in-store and online.

  • What prize do you get by completing the survey?

At the end of the survey, you are provided with a code by which you can avail of the rewards. You can get a free Whopper Sandwich or an Original Chicken Sandwich with this code from Burger King outlet.

  • Could the voucher be used to redeem a cash prize?

No, by this voucher, you can only avail of the free food items that are provided by Burger King. It is not redeemable in cash.

  • Is it necessary to avail of the benefits within 30 days?

Yes, to redeem the voucher, you must visit the store within 30 days from the date on which the initial receipt was generated. Therefore, it is advisable to participate in the survey within 48 hours of the generation of the receipt with a survey code.

  • How to locate the nearest Burger King outlet?

The official website of Burger King provides an easy way to locate the nearest store to you. You simply need to click on the “Locator” button, a feature provided by the company that uses your GPS to fetch you the details of your nearest outlet. You can also locate the same by entering the State and Zip Code. You will get information such as an address, contact number, opening hours, etc.

We hope that we were able to answer all of your questions with these FAQs. If there are any residual doubts, feel free to get in touch with the MyBKExperience customer support team.