Today, every organization, be it be working in any industry, needs an honest review from their customers. Surveys related to the satisfaction levels of the customer have become very popular. The primary reason being that every organization wants to know whether they can cater to the needs of their customers. To put it in simpler terms, they want to determine the levels of customer satisfaction to see if they like their product or service or not.
What is Burger King?
Burger King, popularly known as BK, is an American multinational chain involved in the business of selling hamburgers. It is a fast-food chain. The company is headquartered in Miami – Dade County, Florida. The BK began its journey way back in 1953 with the name Insta-Burger King. Burger King’s menu is diverse and includes burgers, french fries, soft drinks, milkshakes, and much more. Burger King is one of the largest fast-food chains with over 20,000 outlets spread over 100 countries. Out of the 20,000 outlets, half of them are situated in the United States itself. The company is growing by leaps and bounds because of the customer satisfaction that it caters to. Therefore, to keep serving their customers with better and better service, they designed the www.mybkexperience.com survey.
What is MyBKExperience?
MyBKExperience is a survey pertaining to the customer satisfaction of BK’s customers. The study is designed in a way that the company is able to collect data that determines the satisfaction of each and every customer. The survey is formulated with a holistic approach. The survey is multi-dimensional and covers every question the company needs answers to in order to improve its services in a better and efficient manner. The comprehensive survey helps the company know the gaps it needs to fill in order to provide the highest satisfaction to their loyal customers. By using the MyBKExperience survey, customers can be as candid as they can and put forward their views on Burger King. The decision making people at BK go through these surveys and work to modify the services accordingly and cate quality services to their customers.
|Is it necessary to purchase something from the Burger King outlet to participate in the survey?
|Yes, you need to have a BK receipt to get the survey code and time mentioned on it, which is essential for the survey.
|English, Spanish, and French
|Type of entry
|18 years and more
|Prize of survey
|Whopper Sandwich or Original Chicken Sandwich
|Expiry of the code
|Within 30 days of generation of the receipt
|A single entry per receipt
|Free Vouchers, Whopper
What Are The Basic Requirements You Need To Fulfill To Participate In The Survey?
In order to receive a voucher code to avail the offer of a free Whopper Sandwich or Original Chicken Sandwich, you must fulfill the following requirement:
- To start your Burger King Survey, you should have a valid receipt from Burger King. The receipt contains a unique survey code. The code serves as an invitation to participate in the survey. It is pertinent to mention here that the receipt should be used within 30 days of its generation for the survey at www.mybkexperience.com.
- The customer taking the survey must be a legal resident of the United States of America.
- The customer must have visited the outlet and should be aged 18 years or above.
- The participant must have basic knowledge of using an electronic device such as a computer, a laptop, or a smartphone. The same should support an active and stable internet connection.
- All the participants of the MyBKExperience survey will need to have basic knowledge of typing and reading in English, French, or Spanish as the website supports these languages.
Therefore, in order to get through the survey process and earn amazing rewards, you need to fulfill the above requirements before entering the MyBKExperience survey.
How To Login To The Official Mybkexperience Portal?
- In order to avail of the reward associated with the completion of the survey, you need to follow the below step-by-step process to successfully complete the survey:
- You need to visit the official website of MyBKExperience i.e., www.mybkexperience.com.
- Here, on this page, the default language is set to English. But, a customer can change to either Spanish or French as well.
- Now, on this page, you will be asked to enter the unique restaurant number that is mentioned on your receipt from the outlet.
- Followed by this, you will be asked to enter the survey code that is also provided on the very same receipt.
- Once you enter all the above details correctly, you will enter the survey and will be eligible to answer various questions with regard to the quality of service you got at the outlet along with your satisfaction experience.
Once you are through with the survey, you will get a code that could be used at the same outlet to avail of the rewards i.e., either a free Whopper Sandwich or Original Chicken Sandwich.
What Are The Questions Asked In The Survey?
A few of the questions that are asked are as below:
- How did you like the taste?
- Was the outlet clean?
- How long did your order take to come to you?
- Opinion on food prices.
- Staff behavior.
- Frequency of your visit.
In addition to the above, there are many other questions to determine the levels of satisfaction of Burger King customers through this survey.
It is beyond question that a customer survey about the company is beneficial to both the customer and the company. The customer gains a better service quality at their favorite outlets, and the company gets to provide better services to their customers to gain customer loyalty and hence, the revenue. It is advisable to be as candid as you can be while undertaking the survey as Burger King takes into account every review seriously and works hard to provide better and better service to their customers. Therefore, visit your nearest BK outlet today and participate in the MyBKExperience survey available at www.mybkexperience.com.